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Femili PNG Training for Oxfam Partners: Learning to unlearn things the right way…

Attending training is an opportunity for an individual to learn new things and also to unlearn the things that they are used to doing. Service providers who have been working for a long time may sometimes forget to follow certain protocols because of their overwhelming number of cases handled. On the other hand, new service providers may lack some of the knowledge and skills required to handle and manage cases.